Create a positive and mutually respectful atmosphere.
When interacting with prospective students and families, strive to establish a comfortable and conversational tone, use appropriate language, be polite and professional, and ask pertinent questions.
Represent Penn well.
Be honest and forthright in sharing your own Penn experience, but also remember that there is not a single common path through Penn. Much of what makes Penn so special is the myriad backgrounds and perspectives that students individually bring to campus, which in turn facilitate the many experiences that undergraduates can have.
Set personal bias aside.
Each applicant should exit the interview feeling that he/she has been treated fairly by Penn. Avoid value judgements, and never make an applicant feel that his/her choices and activities are wrong-headed, uninformed, or insignificant.
Always be considerate of an applicant's comfort and safety.
Applicants should feel safe during all phases of the interview process. Interactions with prospective students will occur in a public location that is mutually agreed-upon, and which presents no difficulty or disadvantage to either the student or interviewer. Meeting locations should occur within a travel time of 40 minutes, via car or public transportation, and demonstrate respect for the commitments and culture of both the student and the interviewer. Acceptable interview locations include coffee shops, public libraries, building lobbies, and other common spaces.
Schedule the interview with as much advance notice as possible.
The interview should take place at a time mutually agreed-upon by both parties. Alumni should never attempt to to schedule interviews with less than 24 hours' notice, or create an undue sense of urgency for the student when requesting a meeting. When possible, a student should be offered a few potential meeting times for the interview. Scheduling and logistical arrangements for the interview should show respect for both the applicant's and the interviewer's obligations to school, work, and family.
Offer to conduct the interview virtually if an in-person meeting is not possible.
In regions where we have enough local alumni, we ask that volunteers first make efforts to arrange a face-to-face meeting. however, if an in-person meeting will not be practical, please offer to conduct the interview virtually -- via Skype or another videoconferencing service, or over the phone. Applicants appreciate this effort, and the Admissions Office gives equal weight to virtual and in-person interviews. Over one-third of all Penn interviews are conducted virtually.
Have a genuine conversation with the student.
The interview should be a natural, two-way conversation. This is an opportunity for the applicant to learn about Penn from the experiences of an engaged alumnus, as well as to inform the Admissions Office about the applicant. Be sure to fully address the interests and questions of the student. Pay attention to personal and intellectual qualities of the applicant such as a student's enthusiasm, commitment, sensitivity, articulateness, depth of insight and thought, and social and cultural awareness.
Please read all Interview Program communications, promptly accept or decline assignments, pay close attention to important dates and deadlines, keep your profile up-to-date, and inform your Committee Chair (and/or the Interview Program staff) if you are unavailable to complete any interview assignment.